FAQs
All things Project Aero
Why choose Project Aero?
Why choose Project Aero?
Project Aero have an in-house Engineer that designs all their products to perfection so you can be confident everything lines up and fits correctly. Each component that has been developed by Project Aero has undergone harsh testing, paired with countless hours of research and development. You can be confident in knowing your purchase is an investment for your vehicle.
Is everything Australian Made?
Is everything Australian Made?
Of course, we pride ourselves in Australian manufacturing!
Can I install it myself?
Can I install it myself?
Certainly! The install can be executed in your garage at home with simple hand tools. However, if you do not feel comfortable doing this, we recommend professional installation by a reputable panel shop or mechanic.
What if my product doesn't fit?
What if my product doesn't fit?
Project Aero have tried and tested all our products so you can be confident it fits. We do not take responsibility for modified or mis-shaped front bumpers, side skirts or rear bumpers. Please ensure that your OEM hardware has not been cross threaded or that your vehicle has not been involved in a collision prior to purchasing.
Will I have to drill holes?
Will I have to drill holes?
We have strategically placed the location of the drilled holes for maximum strength and rigidity. Our products come with pre-drilled holes for your convenience, making the installation process seamless. However, depending on make and model, some holes will need to be drilled into the bumpers and side skirts to secure and fit the product(s).
Can you make custom one-off parts?
Can you make custom one-off parts?
Generally speaking, no, unless you are located on the Gold Coast, QLD. We use a state-of-the-art 3D scanner and would need to physically scan the car in person for us to create custom and one off parts.
Can your lip kits be painted?
Can your lip kits be painted?
All our Front Lips, Side Skirt Extensions and Rear Spats are finished in satin black. The material we use can be painted any colour you like. We suggest going through your preferred local paint shop.
Do you have installation instructions?
Do you have installation instructions?
Of course! They can be accessed right here.
Ordering
What happens with pre-orders?
What happens with pre-orders?
Pre-orders run for two weeks. Once pre-orders finish, production then begins to take place. Project Aero estimates roughly two to three weeks for production (generally quicker). Your order is then packaged and ready to be picked up by one of our couriers. We will send you tracking details once shipping is confirmed.
How long is your turnaround time?
How long is your turnaround time?
We aim for 5-10 business days on our lip kits, front lips, side skirt extensions and rear spats.
Everything else is either in stock ready to go, or if it is out of stock, it will be re-stocking soon!
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Can I cancel my order?
Can I cancel my order?
Before you place an order, please make sure you have checked that this is the correct part for you as we cannot change or cancel the order once it has been placed.
Shipping
What countries do you ship to?
What countries do you ship to?
We ship worldwide. If your country isn't showing at checkout - please get in touch with us via the contact page.
How long will it take to receive my order?
How long will it take to receive my order?
Domestic Shipping: 3-5 Business Days (7 business days for W.A).
Overseas Shipping: 7-14 Business Days.
Manufacturing turnaround for Lip Kits, Front Lips, Side Skirt Extensions & Rear Spats, please allow 5-10 business days.
Can I pick my order up?
Can I pick my order up?
Unfortunately not, we are e-commerce only.